Customers Endorsement

To Whom it may Concern:

It has been a true pleasure in purchasing a customized grandfather
[tallcase] clock from English Clocks (Marcus Wilkinson/Comitti JV). I
located the firm via the internet and of course was skeptical at first about
ordering such a large ticket item from a distant company. However, after
conversations with Mr. Marcus Wilkinson and his collegues, any fears I had
were quickly put aside. His knowledge of clocks and the industry quickly
told me they had been in the business for a long time [since 1935 in fact]
and had developed a very reliable reputation.

Marcus and his artist, Doreen Houghton, provided just what I was looking for
in personalizing my clock dial / face with scenes representing my family
history and lineage. Doreen’s art skills are magnificent; Marcus was
exceeding helpful in suggestions for the artwork and even chased down my
family coat of arms.

After several design reviews, I placed my order and began the eight weeks of
excitement waiting to receive the clock and present it to my mother as a
Christmas gift.The day arrived; and the FedEx delivery man had our clock!
But wait, the excitement temporarily turned to disappointment when I noticed
the case was slightly damaged in transit. My fears were realized when we
opened the box and did indeed find minor damage to the clock. So here we
are in the US with a damaged clock from the UK—the time for Marcus to really
prove his worth and credibility. And did he ever! He was right onto the
situation and got the repair made with minimal inconvenience on my part.
Lastly, maybe the most important thing was his trust in me—he did not want
the balance of the money from me until I [and my Mom] was completely
satisfied!

The clock we received was even more beautiful than I was expecting from the
pictures on the internet. The details and inlaid wood are absolutely
magnificent. All who have seen the clock are greatly impressed by the
quality of the workmanship. My brother-in-law is a master wood craftsman
and even he is impressed.

If you are interested in a high quality clock that will become a family
heirloom for future generations, I strongly encourage you to consider an
“investment in time” from Marcus and the good folks at English Clocks.

Best regards,

BJ

Fort Lauderdale, FL USA